📌 Terms & Conditions – Moll Pack Packaging Factory
1. Introduction
Welcome to Moll Pack Packaging Factory. By using our website, you agree to comply with the terms and conditions outlined below. We recommend reading these terms carefully before using the website or placing an order.
2. Website Usage Terms
🔹 Legal Use:
Your use of Moll Pack must be for legal purposes only. You may not use the site for any unlawful activities or actions that violate local or international regulations.
🔹 Personal Information:
You are responsible for ensuring the accuracy of the information you provide when creating an account or placing an order, and you agree to update it as needed.
🔹 Intellectual Property Rights:
All content on this website, including text, images, logos, and designs, is the property of Moll Pack and may not be used or copied without prior permission.
🔹 Modifications to Terms:
We reserve the right to update or modify these terms at any time. Any changes will be posted here, so please check this page regularly.
3. Ordering & Payment Terms
🔹 Order Processing:
By placing an order, you agree to purchase the products according to the prices and terms listed on the website. We reserve the right to refuse or cancel any order for any reason.
🔹 Payment Methods:
- Payment is made via bank transfer only.
- Customers must confirm the payment by sending a bank transfer receipt to our customer service.
🔹 Order Cancellation:
- Orders can be canceled before shipping without any charges.
- If the order has been shipped, shipping fees will apply to the customer.
🔹 Pricing Policy:
All displayed prices include taxes but do not include shipping fees, which are added at checkout.
4. Shipping & Delivery
🔹 Shipping Time:
Orders are shipped within 3-6 business days across Saudi Arabia.
🔹 Shipping Cost:
- 40 SAR for all orders within Saudi Arabia.
- Free shipping for orders above 1,000 SAR.
🔹 Shipping Delays:
Delays may occur due to circumstances beyond our control, such as public holidays or courier company issues. We will notify you of any updates regarding your delivery.
5. Return & Exchange Policy
🔹 Return Period:
You may return products within 3 days of receiving them, provided they remain in their original condition and the packaging is unopened.
🔹 Return Fees:
The customer is responsible for the return shipping fee of 40 SAR, which will be deducted from the refund amount.
🔹 Cases of Free Returns:
- If the product is damaged or defective, Moll Pack will cover all return and replacement costs.
6. Privacy & Data Protection
🔹 Protecting Your Data:
We are committed to protecting customer privacy and only use your personal data to process orders and improve our services.
🔹 Data Sharing:
We do not share your information with third parties except when necessary to provide services, such as shipping or payment processing.
🔹 Data Security:
We implement advanced security measures to safeguard your data. However, we are not responsible for any unauthorized security breaches beyond our control.
7. Legal Disclaimer
🔹 Limitation of Liability:
We are not responsible for any losses or damages resulting from the misuse of the website or products. Customers are responsible for using the products correctly.
🔹 Force Majeure:
We are not liable for delays or failure to fulfill obligations due to circumstances beyond our control, such as natural disasters or unforeseen emergencies.
8. Contact & Support
📞 For any inquiries, please contact us:
📧 Email:[email protected]
📞 WhatsApp: 0537888644
🏢 Moll Pack – Your Trusted Partner for Packaging Solutions!